Terms of Service - Web Design & SEO Selby

Please read these terms of use carefully:

WEBSITE DEVELOPMENT SERVICES
Web Design SEO Selby provide website development services covering many aspects of coding, design, building functions and features and essentially ensuring that your website carries out the services you need it to - we carry out this work using in-house skilled individuals and on occasion utilise the skillsets of 3rd parties not otherwise affiliated with our business, to complete certain tasks.

ACCESSING YOUR SITE
We access client data using FTP or SFTP, when a CMS is in place we use the administrator credentials to gain access. We do this on up to date and protected machines to ensure the safety of your data. When accessing client data on our own server environments the same access mediums apply.

INTELLECTUAL PROPERTY RIGHTS
When a new website is built for a client, the client retains all IP rights to that data upon the point of satisfaction of the invoice for works applied.

BILLING - WEBSITE DEVELOPMENT SERVICES
We invoice our clients at the end of the month for work carried out during the month in which they are billed. Our payment terms are indicated on our invoices.

DIGITAL MARKETING SERVICES
Web Design SEO Selby provide digital marketing as a complete-solution to SME's and SMB's looking to increase awareness of their presence online. We utilise SEO (Search Engine Optimisation), SMO (Social Media Optimisation) and PPC (Pay Per Click) to manage this service. Our promise to our clients is to improve upon their existing digital marketing camapigns where possible, and to bring honesty to the table when discussing what we can achieve. We carry out all digital marketing services in-house.

SEARCH ENGINE OPTIMISATION
We apply this service on a monthly basis. We charge on a monthly basis for the services to be carried out during the month ahead. We use analytical platforms to assess the impact of the SEO service throughout your custom with us. With accounts settled at the point that you might choose to end your service with us we hand over access to all data collated during our service relationship.

SOCIAL MEDIA OPTIMISATION
We apply this service on a monthly basis. We charge on a monthly basis for the services to be carried out during the month ahead. When a client has no SMO channels in place we create as deemed necessary. With accounts settled at the point that you might choose to end your service with us we hand over access to all SMO channels created by us during our service relationship, SMO channels existing prior to the commencement of the service relationship remain the client's property throughout.

PAY PER CLICK
We manage PPC campaigns on behalf of our clients at their request and charge a monthly admin fee for doing so. We do not pay for the PPC fees accrued through paid-advertising and ask that the client handles this directly with the provider. Our admin and management fee is billed ahead of the month in which the service will be carried out.

BILLING - DIGITAL MARKETING SERVICES
We invoice our clients up to 10 days before the end of the month where the services will will be carried out in the following month - example: we invoice circa 20th January for services due to be carried out in February. Our payment terms are indicated on our invoices.

HOSTING SERVICES
Web Design SEO Selby provide hosting services. We provide hosting of website files, database files, email hosting and domain registration and renewal services. Our hosting is billed annually*.
Hosting specifics can be viewed on the plans and pricing page of this website and are subject to change.
* Clients wanting a new website building onto a new domain (not existing prior to engagement) may benefit from 12 month's free hosting.
Clients wanting to transfer an existing website or domain to us and have it redesigned do not benefit from this and will be charged accordingly for the provision of hosting.
Clients wanting our digital marketing services may benefit from 12 month's free hosting should they wish to transfer their already existing domain to us.
These benefits are subject to our discretion and an on-going service agreement with us for web development, maintenance, or digital marketing service/s, without which the provision of free hosting is subject to termination.
Failure to maintain settled accounts will result in termination of any free hosting period.
Any and all free hosting is automatically terminated after the intial 12 month period wherein it is then chargeable - a client may choose to host with us for a nominal hosting fee per annum or to host their website, email storage and domain registration elsewhere.


BILLING - HOSTING SERVICES
We invoice our clients at the end of the hosting period allowing 60 days before the hosting will be renewed. Our payment terms are indicated on our invoices.

CONTRACTS
Web Design SEO Selby do not enforce contracts to our clients. Our services are provided on a monthly basis with the client able to cancel automatic renewal at any point. We ask that digital marketing services are paid ahead of the month in which they will be carried out, and that hosting fees are paid prior to activation of the new hosting period.

CANCELLATION OF SERVICES
We offer a cancellation proceedure for digital marketing services whereby the client is asked to provide written request of cancellation of the service/s 30 days prior to re-invoicing of the next month. We offer a cancellation proceedure for hosting services whereby the client is asked to provide written request of cancellation of the service/s 30 days prior to renewal of the hosting period - to assist with this we ensure we invoice for the upcoming hosting period 60 days prior to the renewal of the period.

YOUR CONCERNS
If you have any concerns about any of the above, please contact info@webdesignseoselby.co.uk.
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